Motivating Employees Case Study Essay Example | Topics and Well Written Essays - 1500 words

Motivating Employees Case Study - Essay Example Apart from training I would recommend that employees are given more freedom to air their views in terms of working conditions and service delivery to clients. Motivation is a very important factor and therefore would recommend that management reviews compensation rates against industry averages as well as cost of living so that our employees do not start looking elsewhere. My preferred intervention option to the situation at the Argosy, is to critically look at motivation. This is because motivated employees are very willing to work, would commit their time as well as energy towards the attainment of organisational goals. This translates into exemplary service which in turn makes customers happy and portrays the organisation’s public image in positive light. To achieve this I would recommend that employees are allowed freedom to express their personal views without any fear of victimisation and their views be taken with seriousness. This can be implemented immediately and should really change attitudes among employees as they will feel appreciated as part and parcel of the organisation. Secondly is through good compensation and on this I think prorating compensation rates against industry averages and cost of life is very important. A task force should be formed to carry out a study on this within a month and come up with the best possible rate s. In an interview with the Head of the Training Department at a local hospital on their training programs and tracking of the same learnt that training is a very important of any organisation. Equally important is the choice of whether to decentralise or centralise train and how to track the same as tracking helps in identifying gaps and necessary interventions. For this reason the hospital has chosen the centralised option for its HR training function because it is easier to track, obtain feedback on improvements directly from the